Effective Date: January 08, 2026
At Pembroke Pines Clean LLC, your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services. Whether you're booking a deep cleaning in Pembroke Pines or scheduling regular maid service in Weston, your privacy is protected every step of the way.
1. Information We Collect: We collect personal information only when it’s needed to deliver high-quality service.
This may include: Name, phone number, and email address, service address and cleaning preferences, payment information (processed securely through Stripe), communication history (texts, emails, service notes).
We do not sell your information or share it with third parties for marketing.
2. How We Use Your Information: We use your information to: Schedule and deliver cleaning services, communicate service updates or changes, send reminders, confirmations, and follow-ups, improve our customer experience, send occasional marketing emails or texts with seasonal promotions, service announcements, or company updates
3. Secure Payment & Data Storage: All online payments are processed via secure, PCI-compliant platforms (e.g., Stripe).We do not store your full payment details on our servers.All communication is encrypted and stored securely within our CRM system.
4. Communication Preferences: We may contact you via text or email for service-related matters. You can opt out of non-essential texts or emails anytime.
5. Your Rights: You can request to: Access or update your personal information, delete your payment data from our system, ask questions about how your information is used, just email us at hello@pembrokepinesclean.com
6. Changes to This Policy: We may update this Privacy Policy to reflect changes in our business or legal requirements. The latest version will always be posted here with the effective date.
Cleaning Approvals: Customers may approve services via email, text, or in person. Once approved, complaints will not be honored.
Inspections: Our supervisors may inspect the cleaning work to ensure quality.
Privacy: Pembroke Pines Clean values your privacy. Personal information will not be shared with third parties without consent, except as required by law.
Governing Law: These terms and conditions are governed by the laws of the State of Florida. Any disputes shall be resolved through binding arbitration or in courts located in Broward County. By booking a service with Pembroke Pines Clean, you agree to these terms and conditions.